eCFR, read September 2026

How long the airline has to answer you in United States

Name: FlightDelayHQ Air Passenger Entitlement Index: How long the airline has to answer you
Creator: FlightDelayHQ
Published: 2026-09-10
License: https://flightdelayhq.com/terms

What the United States regime publishes about how long the airline has to answer you, quoted verbatim from 14 CFR 259.7, Response to consumer problems (eCFR) and dated.

the instrument quoted here: eCFR
of the regimes read carry a rule on this question: 1/2
the day these pages were read: 2026-09-10

The instrument's own words

Each covered carrier shall acknowledge in writing receipt of each complaint regarding its scheduled service to the complainant within 30 days of receiving it and shall send a substantive written response to each complainant within 60 days of receiving the complaint.

14 CFR 259.7, Response to consumer problems (eCFR), read September 2026

That passage is the whole of what eCFR publishes on this point on the section cited. It is reproduced here for reporting and comment; it is not advice, and it does not decide your claim.

Where this comes from

This quotation was taken from 14 CFR 259.7, Response to consumer problems (eCFR) on September 2026, and the text of that page as it read that day is kept so the quotation can be checked. eCFR publishes it; this site only quotes it.

Cite or embed this figure

eCFR on how long the airline has to answer you in United States: “Each covered carrier shall acknowledge in writing receipt of each complaint regarding its scheduled service to the complainant within 30 days of receiving it and shall send a substantive written response to each complainant within 60 days of receiving the complaint.” (FlightDelayHQ Air Passenger Entitlement Index).

Cite as: "FlightDelayHQ Air Passenger Entitlement Index: How long the airline has to answer you, United States", updated 2026-09-10, https://flightdelayhq.com/rights/united-states/answering-a-complaint/.

Source: Regulation (EC) No 261/2004 as retained in UK law, read article by article on legislation.gov.uk, and Title 14 of the Code of Federal Regulations, read section by section on ecfr.gov, both on 2026-09-10; the reduced text of every page is committed under research/data/entity-graph/sources/flight-passenger-rights/

All 12 source pages; each is the Legislation.gov.uk material is Crown copyright, re-used under the Open Government Licence v3.0; eCFR material is a work of the United States Government and is not subject to copyright in the United States. Both are quoted here word for word for reporting and comment.

Methodology: Every cell is one passage from the instrument itself, quoted word for word with the URL and the date the page was read, or a recorded absence naming the section that would carry the rule if it existed. Each quote is proven mechanically: the reduced text of every source page is committed and each quote must be a byte-exact substring of it, so a rule that changes fails the ingest rather than going stale on the page. No figure here comes from a summary of the law, and this site states nothing about your rights in its own voice.

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