About FlightDelayHQ
FlightDelayHQ is made by Joseph Ellul. It exists because the answer to almost every question a delayed passenger has is already written down in two documents anybody can open, and almost nobody reads them: the retained Regulation 261/2004 on legislation.gov.uk, and Title 14 of the Code of Federal Regulations on ecfr.gov. Everything a reader finds instead is written by somebody who wants a share of the claim. This site puts those sentences on one page per jurisdiction, word for word, with a link to the page and the date it was read.
Why this site exists
Flight compensation questions are answered badly in public because the good answer is boring: the rule already exists, in two documents anybody can open, and it is short. What circulates instead is a summary of a summary, written by somebody who would like a percentage of the claim, usually undated and often wrong about a provision that changed - the UK figures were substituted in 2019 when the Regulation was retained, and the three-hour delay right was written into article 6 in December 2023. The fix is not another explainer. It is putting the instrument's own sentence in front of the reader with the page and the date attached, so anyone can check it and an airline can be quoted it.
Who it is for
A passenger whose flight was delayed, cancelled or overbooked and who wants to read the rule itself before an airline tells them what it says.
A passenger flying between the United Kingdom and the United States who needs to know which of the two regimes reaches their flight, because on most transatlantic journeys only one of them does.
Anyone who needs the citation rather than the summary, and wants to check it against the page before quoting it to an airline.
What it does not do
- It never states an amount, a threshold or a deadline that the page it cites does not carry. If the instrument does not say it, this site does not say it.
- It never renders an empty cell. Where a regime carries no such rule, the page says so and names the section that was read; a blank would be read as 'nothing is owed', and that is a claim nobody here is making.
- It never promises an outcome and never advises on a claim. Whether an airline pays turns on facts about your flight that no website knows, and running the claim is your decision or your adviser's, not a reference site's.
- It never puts the paid route first. Claiming direct with the airline costs nothing and the escalation routes after it cost nothing; the one commercial link on this site is marked as paid, its commission is stated, and no quotation, absence or ordering here depends on it.
- It carries no live flight status, no departure board and no tracker, because it has no flight-data feed and a page that pretended otherwise would be answering badly the one question where a stale answer is worse than none.
What is on this site
1 guides, each with its sources on the page , 7 answers to the questions around them , and the comparison.
- What a delayed, cancelled or overbooked flight is worth: Two documents decide almost every flight compensation question in the United Kingdom and the United States, and between them they are perhaps eight pages long.
Where the figures come from
Regulation (EC) No 261/2004 as retained in UK law, read article by article on legislation.gov.uk, and Title 14 of the Code of Federal Regulations, read section by section on ecfr.gov, both on 2026-09-10; the reduced text of every page is committed under research/data/entity-graph/sources/flight-passenger-rights/
Who answers for it
Joseph Ellul, Publisher; responsible for which sections are read, which sentence answers which question, and for correcting anything on this site that misquotes a source.
Reach us
Contact for a question about the site, or contact@flightdelayhq.com. The legal terms are on Terms and Privacy.